FAQ


FAQ

Contact Email: tamara@stsinners.com

How does made-to-order shopping work?

At Saintt Sinners, we believe clothing should reflect the individual. Once you select your garment, size, and color, your piece will be 3D-knitted and shipped to you within 1 to 3 business weeks. Each order is produced on demand to minimize waste and maximize intention.

What yarns do you use?

Our garments are primarily made from Eco Viscose and organic cotton. Eco Viscose offers cashmere-like softness, stretch, and is machine washable. We use Lenzing Ecovero™ viscose, which is known for its antibacterial, UV-resistant, and moisture-wicking properties—while reducing emissions and water pollution by up to 50% compared to conventional viscose.

How should I care for my pieces?

Saintt Sinners garments are designed to be low-maintenance. Machine wash cold and tumble dry on low. For best results, follow the care instructions on your garment’s tag.

Do you accept returns?

Yes. We accept returns on unworn, unwashed, and unaltered items in new condition. To receive a full refund, return your item within 7 days of delivery. For assistance, contact us at tamara@stsinners.com.

Where can I try on Saintt Sinners in person?

Saintt Sinners is physically available exclusively at the Clever Alice Sample Store. You can try on samples, view color swatches, and consult with our team at either of their two locations. Please note: all in-store items are samples and not available for direct purchase, but our team will gladly assist with placing an order on your behalf.

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